FAQ

Do you deliver products internationally?

Absolutely, yes! Fit Fortify successfully processes and ships orders worldwide on a daily basis. Many of our loyal customers are located internationally.

Payment Methods?

We accept credit cards, debit cards (enter into the credit card field), or you can register your bank through www.Paypal.com to pay. Payments by eCheck via Paypal are also accepted. Note that we do not provide a "Cash On Delivery" payment method. Rest assured, we provide tracking numbers for international orders to ensure delivery.

How secure is my personal information?

Fit Fortify values and protects your information with the utmost care. Your details will be stored in our database for reference purposes only and will not be shared with unauthorized entities. Our website uses a top-tier SSL certificate, ensuring your purchases are secure and safe.

How much do you charge for shipping?

We’re happy to offer 100% FREE Shipping, which includes a tracking number. This is part of our ongoing commitment to deliver top-notch customer service and ensure 100% satisfaction with every order from our store.

Only one of the two products I purchased arrived?

No worries! Please allow a few more days for your other order to arrive. Sometimes we ship orders separately due to item availability and other stock-related reasons. For further assistance, please contact our Customer Support Team and include your Order Number so we can assist you promptly.

How do I check the status of my order?

You can check your order status [here] (insert link). You will also receive an email with your order's Tracking Number details 3-4 days after placing your order. If you do not receive this email, please send us a follow-up email through our Contact Us Page, including your order number for quick assistance.

How long does the delivery take?

• Standard shipping to the USA typically takes 5-8 business days (M-F).
• International Shipping Time varies by location.

If your order hasn’t arrived within the estimated time frame, please contact our support team through our Contact Us Page for further assistance.

I've placed an order with multiple items recently; can I combine them into one package?

Due to our various storerooms and product availability, items may be shipped separately. You'll receive all your orders, just perhaps not all at once.