Return Policy

Fit Fortify - 30-Day Return Policy

Your satisfaction is paramount at Fit Fortify. We aim to ensure that you shop with confidence for your fitness gear and accessories. Our hassle-free 30-day return policy is designed to provide you peace of mind should you not be entirely pleased with your purchase.

Return Eligibility:

  1. Time Frame: Initiate a return within 30 days from the delivery date.

  2. Condition: Items must be new, unused, and undamaged, with all original packaging, tags, and accessories to qualify for a return. Noticeable wear, damage, or alterations could lead to a denied return or an applied restocking fee.

Initiating a Return:

Follow these steps to start your return:

  1. Reach Out: Email us at [ or call our customer service at 800-846-5716, providing your order number, return reason, and any additional details.

  2. Return Authorization: Upon approval of your return request, we’ll provide a Return Authorization (RA) number and return instructions.

  3. Package Your Item(s): Ensure items are securely packaged for safe transit and include the original packing slip or order confirmation.

  4. Send Your Return: Ship using a trackable and insured method to the provided address, with return shipping costs being your responsibility.

Return Processing:

Our team will inspect your returned item(s) to verify they meet eligibility. Approved returns will be processed within 5 business days.


Refunds, which include the original purchase price (minus any applicable restocking fees, if applicable) and exclude return shipping costs, will be issued through the original payment method.

Restocking Fee:

A restocking fee may be applied for items with signs of wear, damage, or if original packaging is incomplete or damaged, with details communicated to you prior to return processing.


Direct exchanges are currently not offered. Please initiate a return and place a new order for your desired item.

Damaged or Defective Items:

Contact us immediately if you receive a damaged or defective item. We will coordinate a replacement or return and cover return shipping costs in such instances.

Need Assistance?

For any inquiries or assistance with your return, our customer service team is here to help at or 800-846-5716 Your exceptional shopping experience with Fit Fortify is our priority.

Thank you for choosing Fit Fortify. Your trust means the world to us, and we’re dedicated to providing the best in fitness gear and accessories.